At Utopia Villas the health and happiness of our customers has always been our number one priority. We understand that in these difficult times there are challenges for travellers. Our team is focused on adapting to meet the needs of all our visitors. Our efforts must ensure the wellbeing of our customers, our team, and the community of which we are a part.
We are closely following the advice of Spanish Ministry of Health as our primary source of information. In addition, we are looking to official channels both locally and internationally for best practice and up-to-date reporting.
In response to advice we have temporarily closed the Utopia Villas office in Sitges. Happily, we have had a fantastic response from the team to our remote working capability and we are confident that we are delivering the same level of service that has built our reputation over the years. The feed back from our guests has been excellent, and we’ll aim to keep meeting those expectations.
And, we are following enhanced safety protocols based on the advice of ITEL (Instituto Tecnico Espanola de Limpieza) and supported by the Spanish Ministry of Health. Again, we have had excellent feedback on the delivery of these enhanced protocols from our guests.
Why we believe a Villa Vacation is the best for you and your family
A stay in a villa offers unique advantages for you and your family. Choosing a villa is the best way to have a unique, luxurious, non-restrictive and safe vacation. A villa allows you to #StayHome on your vacation.
Your Private Getaway offers
Control over who shares your space. You can manage all access and interactions on the property.
- Exclusive, immediate, and non-restricted access to all facilities.
- Prívate pools for your exclusive use at any time.
- Spacious private gardens for the whole family to enjoy at any time of the day.
- Many villas have trampolines, ping-pong tables, pool tables and children’s playrooms.
- Private villas offer the option to cook for yourself, order food in, or to book a private chef to cater specifically for your needs.
- Most of our villas offer multiple dining areas, both indoor and al fresco.
- ITEL approved cleaning protocols & disinfectant standards.
- Your Utopia Villas concierge with local knowledge and access to the services that you want.
Your moments of relaxation are perfectly protected.
Utopia Villas Cleaning Capability
- Utopia Villas works only and exclusively with a professional cleaning company.
- We are focussed on ensuring the safety of our guests, team, and the community as our number one priority.
- All our cleaning protocols & products are consistent with advice issued by ITEL (Spanish Technical Institute for Professional Cleaning). We are constantly monitoring and adapting to meet and exceed the standards in the advice.
- All cleaning practices and their frequency can be adjusted to your needs and specific requests.
- Our professional cleaning team is closely monitored, and we take extra care to follow and to adapt to ongoing new standards while prioritizing the health of both the team and our guests.
- Utopia Villas offers new N95 masks for each registered guest at the villa (we will provide additional masks if required).
- All villas are stocked with hydrogel hand sanitizers.
- The Utopia villas’ concierge team can assist you in accessing local businesses safely. We can arrange access to restaurants with food delivery services, bicycle hire, massage therapists, and private chefs. Our team has screened all suppliers to ensure that these professionals adhere to the same rigorous health guidelines and prioritize your safety first.
- Everything you wish for can be delivered to your door without having to mix with the general populace if that is your wish. Our team will work with you to create an all-inclusive, tailor-made experience in the safe privacy of your villa.
- Our team is small. This allows us to effectively carry out daily health checks
- We are flexible. If any maintenance is required at your villa, we’ll work with you to schedule the visit to fit in with your plans.
We’re seeing an increase in bookings form returning customers. They know that a Utopia Villas vacation in Sitges offers the safety, freedom, and flexibility that no hotel can match.
If you want to find out more about what we are doing to guarantee a safe luxury vacation in Sitges, Please contact us and we’ll be happy discuss your options and to answer your questions.
Utopia Villas is here for you. Sitges is here for you.
We look forward to welcoming you to the Sitges sunshine.
Until we do, stay safe!